Welcome back to Becoming Preferred! Today, we’re diving deep into the art of customer connection with a true visionary. Get ready to meet Katie Smith, the Queen of the Customer Journey! Katie transforms marketing chaos into strategic success, empowering businesses to build meaningful relationships and promote real values. She’s not just about clicks and conversions; she’s about crafting experiences that resonate.

Katie understands that in today’s world, consumers crave authenticity and connection. She’ll be sharing her insights on how to build a customer journey that not only drives sales, but also fosters a sense of community and shared purpose. If you’re ready to ditch the stagnant strategies and embrace a more impactful approach, you’re in the right place. Join me now for my conversation with Katie Smith.

Crisis can strike at any moment. Are you or your business crisis capable? My guest today will share with us strategies and tactics to become crisis capable, how we can build our capacity to survive, and succeed in every environment.

She will also be sharing her key messages on how to approach negotiations as relationship-building opportunities, how to think through scenarios and formulate a plan in advance, how to notice details that others may overlook, how to leverage your EQ to remain calm and navigate difficult conversations, and how to lean into your intuition and follow any hunch.

Fabiana is a passionate advocate for negotiation, and she is committed to helping others to develop the skills they need to succeed in any situation.

Please join me for my interesting conversation with Fabiana-Lacerca-Allen.

The digital landscape is constantly shifting, making it harder than ever to connect with your audience and achieve your goals. With the rise of AI, the explosion of voice search, and the ever-increasing demand for personalized experiences, how can marketers stay ahead of the curve? How can businesses adapt to emerging technologies like augmented reality and virtual reality?

That’s why we’ve invited a true expert to help us unpack these complexities. Joining us today is Brook Shepard, the founder and CEO of Mason Interactive, a leading digital marketing agency that’s helped countless businesses navigate the digital world.

Brook will be sharing his insights on these critical questions and more as we explore “The Future of Digital Marketing: Trends Shaping the Industry in 2025 and Beyond.” Get ready for a deep dive into the strategies and solutions that will define the future of marketing.

Let’s welcome to the show, Brook Shepard!

Are you, your team, or your organization struggling with high levels of workplace stress and burnout? Are you seeing rising conflict and declining team morale? Are you experiencing poor mental health and productivity issues?

My guest today will share strategies to intervene, stabilize and revitalize team harmony, growth, resilience, and well-being. Please join me for my conversation with best-selling author, speaker and coach, Joyce Odidison

Marketing and positioning your products or services in a congested marketplace can be challenging. Today, we’re diving into the world of strategic marketing and PR with Wayne Stanley.

As the founder of Bowe Digital, Wayne helps businesses cut through the noise and build impactful brands. He’s a master at crafting compelling narratives and driving real results. Get ready for insights you can use, straight from the digital trenches. Join me now for my conversation with Wayne Stanley.